Introduction
Our Client is looking for a Journey Lead to join their exciting team. The successful candidate will be accountable for guiding the clarification of the business requirements, through in-work collaboratively with the business stakeholders, and working within the IT team to ensure these are delivered effectively. They create a shared understanding of the intended outcomes of the business requirements.
Duties & Responsibilities
- Collaborate with the IT team to ensure that user stories are delivered effectively, and quality standards are adhered to
- Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs
- Identify user journeys which map out how a user will go through the system
- Work ahead of the team to get clarity on requirements
- Create relevant user stories and testing acceptance criteria
- Collaborate with cross-functional teams comprised of all HC Practices and Segments, product management partnership with practice leads, IT, and other subject matter experts to gather and analyse functional needs and user story requirements
- Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole
- Support the IT team (functional leads) in showcasing developed solutions to stakeholders
- Drive Workday adoption and usage, including the training and communication plan together with the Communication and Change teams
Input into test cases for system
- Clarify the goals and business value of Minimal Viable Solution / Features
- Review user stories with the Product Owner with a strategic point of view
- Input into developing acceptance criteria or test cases for the system
- Provide regular feedback by testing the deliverables against a user story’s acceptance criteria.
- Provide regular feedback by validating that the product meets the business goals.
- Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios
Collaborate with the team to deliver on backlog
- Training and communication together with the change team
- Create a shared understanding of what the product is supposed to do
- Collaborate with the rest of the feature team to ensure that stories are delivered effectively, and quality standards are adhered to
- Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.
Experience & Qualification
- Exposure to and experience with Human Capital Systems highly advantageous
- Has broad knowledge and experience understanding end to end solution design
- Business analysis knowledge and expertise
- Experienced in business and data analysis, solutions design & testing
- Analytical and problem-solving skills
Competencies:
- Analytical problem-solving skills
- Relationship building skills
- Decision making skills
- Customer focus
- Multi-functional team collaboration
- Data-driven and attention to detail and big picture
- Action Oriented
- Continuous Improvement Management
- Problem Finding and Solving